AXA Aims to Bring Customers Closer Through MyAXA App

AXA Philippines, global leader in insurance, launched MyAXA, a mobile phone app that brings relevant information to their over 800,000 customers in the country anytime, anywhere.

“MyAXA is one of our digital initiatives that makes AXA more available to our customers. Through MyAXA, we are building a community with our network of customers, providing them with our services whenever they want it,” says John Hilson, Chief Transformation and Operations Officer of AXA Philippines.

The French insurance company, who was recently awarded by Interbrand for the 8th consecutive year as the no. 1 global insurance brand in 2016, considers the launch of MyAXA as a milestone in their Philippine operations. Prior to the launch of the mobile app, AXA Philippines has been at the forefront in utilizing digital solutions to elevate customer experience.

“From being the first insurance company to offer the end-to-end purchase of an insurance policy over the internet, to equipping our Financial Advisors with an electronic financial needs analysis tool, and now with the introduction of MyAXA, this is our way to make ourselves accessible to our customers through their preferred touchpoint,” concludes Amor Balagtas, Chief Marketing and Customer Experience Officer of AXA Philippines.

With MyAXA, clients can view policy information, like their payment schedules, as well as digital copies of their official receipts. Other details like the account value of a client’s chosen plan, and the contact details of their respective AXA Financial Partner is likewise conveniently accessible in MyAXA.

Clients can download MyAXA through the Apple store and Google Play for free. For more information on MyAXA, you can visit www.axa.com.ph