Teleperformance’s COTW Volunteers Practice Bayanihan in Face of COVID-19

Employee-volunteers of Teleperformance Philippines from across the company’s 21 business sites were together in their mission to extend bayanihan to communities needing help. Through Citizen of the World (COTW) Foundation, the corporate social responsibility arm of Teleperformance, volunteers pooled their efforts and were able to distribute over P1 million worth of assistance to various beneficiaries.

TP employees’ bayanihan donations enabled the Foundation to purchase PPEs and other supplies amounting to over P500,000 donated to three major health institutions, namely, Philippine General Hospital (Luzon), Vicente Sotto Memorial Medical Center (Visayas), and Southern Philippines Medical Center (Mindanao).

Meanwhile, each family residing in the Teleperformance-Gawad Kalinga Village in Tanay, Rizal received one month’s worth of assorted grocery items. The grocery fundraising was supported by the entire Philippines leadership team with both their volunteer time and funds raised by leadership.

All in all, over P500,000 worth of grocery items were given to help alleviate the situation for the one hundred families in the village that was also built by COTW volunteers for the victims of Typhoon Ondoy.

COTW volunteers also responded to the call of its program partner-beneficiary Kythe Foundation, which cares for cancer-stricken kids and their families. Kythe hoped to alleviate some of the anxieties of their beneficiaries during this tough situation and COTW sponsored meals for 100 pediatric patients in different Kythe-affiliated hospitals.

Meanwhile, as a member of the Contact Center Association of the Philippines (CCAP), Teleperformance Philippines supported the association’s industry-wide donation drive to support Caritas Manila’s “Protect the Poor from COVID-19” program, which aims to assist poor families by providing them health and personal hygiene essentials, as well as food packs. TP sponsored 50 families with its donation.

“Nobody has had an easy time during this unprecedented crisis. But as Teleperformance Citizen of the World volunteers, we know that wherever we are, we can still do something to help someone in need,” Jeffrey Johnson, Senior Vice President of Human Capital Resource Management said.

The continuous outpouring of donations from volunteers is expected to reach another P1 million in the following weeks, and these will also be distributed immediately to communities in need.

“I can see that the concept of bayanihan is deeply rooted in the Teleperformance culture, so it is really easy for our volunteers to step up and help others. I am very proud to be part of this caring and generous team,” he said.