Teleperformance’s “BBB-” Long-term Investment Grade Credit Rating Confirmed by Standard & Poor’s, The Highest in the Industry

Teleperformance, the global leader in outsourced omnichannel customer experience management, today announced that Standard & Poor’s has confirmed its “BBB-” long-term investment grade credit rating, with a stable outlook. This is currently the highest rating in the customer experience management industry.

Standard & Poor’s believes that this rating notably reflects Teleperformance’s leading position, the diversification of its client portfolio and global geographic positioning, as well as its development of high value-added digital solutions. These key differentiating factors are enabling the group to continue delivering organic growth above the market average and to rapidly reduce the debt resulting from the acquisition of Intelenet in 2018.

With 300,000 employees, spread across 80 countries, the company serves as a strategic partner to the world’s leading companies in a wide variety of industries.

The company support billions of connections annually in 265 languages and enhance the customer experience with every interaction. In 2018, Teleperformance reported consolidated revenue of €4,441 million (US$5,256 million, based on €1 = $1.18).