Teleperformance Philippines Recognized for Its Social Media Campaign at the 17th Philippine Quill Awards

Teleperformance Philippines, the world’s leader in outsourced omnichannel customer experience management , won an Award of Excellence for their social media recruitment campaign “Each Interaction Matters” at the International Association of Business Communicators (IABC) Philippines’ 17th Philippine Quill Awards.

The winning entry under the competition’s Communication Skills – Social Media Programs category aimed to expand and attract more quality talent to join its ranks through the power of social media.

The company created a year-long Facebook recruitment campaign that embodied the brand’s promise “Each Interaction Matters” with posts and ads that illustrated what the company had to offer applicants, from fun promos to exclusive benefits and exciting career opportunities.

The campaign not only resulted in an increase in the company’s conversion rate and number of total hires for 2018 but also complemented its brand building efforts.

Teleperformance Philippines Senior Vice President of Human Capital Resource Management (HCRM) Jeffrey Johnson shared, “At Teleperformance, we recognize the value of maximizing different channels to reach a variety of audiences. Our wish is to let Filipinos know that TP offers meaningful and quality employment and that the industry has been a big contributor to the growth and progress of the nation.”

For two consecutive years, Teleperformance has also been certified as a Great Place to Work® by the Great Place to Work® Institute, becoming the first organization in the country to receive the stringent certification. “This achievement reflects the commitment of our people towards remaining passionate for excellence in everything they do,” shares Johnson.

Teleperformance Philippines also won in last year’s Quill Awards, receiving two Awards of Merit in the Communication Management Division – one for Internal Communications and another for Employee Engagement.

Teleperformance serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting and analytics, digital integrated business service solutions, and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent.