Sun Life Asia Service Centre-Philippines (ASCP) Appoints Aldo Almera as Its New Vice President and Site Head

Sun Life Asia Service Centre-Philippines (ASCP), a company providing Business Processing, IT, and Investment Research shared services to Sun Life’s global businesses, officially announced Aldo Almera as its new Vice President and Site Head.

In his new role, Almera will be responsible for managing the entire Sun Life Asia Service Centre-Philippines organization providing high-quality delivery, solutions, and shared service support to its business partners here and abroad. He will lead the Sun Life ASCP Operations, Application Services, Enterprise Infrastructure and Enabling teams that will advance and strengthen the organization’s foundations and capabilities.

Almera is a Filipino national with 30 years of expertise in the IT industry working in financial services. He has rich leadership experience in general management with a specific focus on insurance operations and systems.

His last 24 years in the industry was spent in AIG in progressive leadership roles including assignments in Hong Kong and Singapore regional offices and most recently has held concurrent roles as General Manager for AIG Shared Services Philippines (Technology) and Manila Delivery Lead for General Insurance Team.

“Aldo Almera has an extensive track record in managing business operations. With his rich depth of leadership experience, I look forward to Aldo furthering business results by driving information technology solutions and providing client services, expanding services and solutions to global Sun Life businesses and advancing our journey of developing vibrant, inclusive and empowering workplaces and being an employer of choice” shared ASC Managing Director, Tarun Sareen

Almera is taking over from Gaurav Mishra who has served as Chief Operations Officer for ASC and Site Head for Sun Life ASCP and is moving to Sun Life Philippines as Chief Operations and Digital Enterprise Officer.

“I am fortunate to have been given this opportunity to lead and manage Sun Life ASCP, a company that’s been committed to creating a diversified, inclusive, and values-driven work environment,” said Almera.

“Sun Life ASCP has such a compelling vision and a cohesive team. I look forward to leading this company to a brighter future, harnessing the talented and dynamic Filipino workforce as we can continue to add value and innovation to Sun Life businesses globally,” he added.

Sun Life ASCP is part of Sun Life Asia Service Centres, which started in 2006 with a presence across India and the Philippines. Its services include Operations through business processing and support solutions; Technology including digital, data analytics, infrastructure services; as well as Business Excellence that works towards impacting enhanced business value, client, and employee experience.

With its robust employee engagement programs, Sun Life ASCP was recently certified as a Great Place to Work® after a thorough and independent analysis conducted by Great Place to Work® Philippines. 7 out of 10 employees at Sun Life ASCP say it is a great place to work compared to 53% of employees at a typical global company.

Sun Life ASCP has demonstrated its continuous support for employees during the pandemic by launching several internal initiatives. This includes an Employee Assistance Program (EAP) that offers free counseling support for employees or family members as well as online sessions on mental health awareness.