Globe Urges Cebuanos to Use Smartphones, Upgrade Network

Out of approximately 4 million Cebuano subscribers, only few are using advanced network known as 3G, while the rest of the majority are still using 2G in mobile communications network in Cebu.

“Cebu is very infant in terms of internet penetration because majority of them are not using smartphones,” said Dan Horan, Globe senior advisor for consumer business, in a press conference held at the Globe Tower Cebu in Cebu Business Park.

Horan said those Cebuanos who are using 2G networks are using 2G-handset phones which are not smartphones. This led Globe Telecom to boost its presence in Cebu and make the Queen City of the South a better place to live, according to Horan.

3G-network in Cebu

Recently, telecommunications company made its network 100% 3G-ready nationwide including Cebu, which means customers can enjoy faster mobile browsing, clearer calls, and on-time delivery and receipt of text messages.

To continuously invigorate its presence in Cebu, Globe has roll out product deals exclusive only for Cebu to encourage Cebuanos to upgrade their mobiles into smartphones and experience the power of 3G and 4G HSPA+ network at affordable plans.

Exclusive plans

Globe’s exclusive plans for Cebuanos will kick off with its 3-month special bundles which will start on July 20, 2014 in all Globe centers in Cebu.

Here are the exclusive offers for postpaid Cebuano subscribers: MySuper Plan All Unli 399, it includes unlimited calls and texts to Globe and TM subscribers and a free Samsung Galaxy Trend for 399 pesos per month within a 24-month contract period; Lite Wifi-Bundle Plan 999, it includes unlimited calls and texts to Globe and TM subscribers, and a free Samsung Galaxy V and Samsung Galaxy Tab 3 with GoSurf and 6 months free use of Spotify Premium for 999 pesos per month within a 24-month contract period; and the Plan 1799, it includes unlimited calls and texts to Globe and TM subscribers, free Samsung Galaxy S5 with GoSurf and 6 months free use of Spotify Premium for 1799 pesos per month within a 30-month contract period.

Globe prepaid or TM prepaid subscribers, on the other hand, also offer TM ComboAll10, which allows subscribers to have unlimited text messages to Globe/TM, 50 minutes of calls to Globe/TM and 50 text messages to other networks for only Php 10 per day; and also the exclusive GoUNLIALL20, which has unlimited calls to Globe/TM, unlimited texts to all networks, and 10MB of mobile surfing for only 20 pesos for 1 day.

To surf up to 100MB, a subscriber can have it for an additional 99 pesos a month.

Among the network infrastructure and exclusive packages, Globe will also expand its customer touchpoints and distribution footprint in Cebu with a total of 14 retail stores and 7 Allphones-partner stores facilitating customer transactions, new line applications, and after-sales concerns.

Globe’s Visayan hotline

Globe will also put up Visayan hotline, a customer service that mainly uses the Visayan mother-tongue and English as the universal language to communicate effectively to Cebuano subscribers. This will settle in Cebu.

The hotline also made strides in the area of “speed to answer”, where 89% of the time a call will be answered within 20 seconds.

“In the next few months, our subscribers can look forward to experiencing the world of wonderful here in the Queen City of the South,” Horan concluded.

Globe, is one of the telecommunications service providers in the Philippines. It operates one of the largest and most technologically advanced mobile, fixed line, and broadband networks in the country.

Globe also maintains a large distributor and over-the-air reload network of retailers, distributors, suppliers, and business partners nationwide.

Photo above: (L-R)Globe retail transformation and management Joe Caliro, Globe Consumer Business Senior Advisor Dan Horan, and Prepaid solutions, innovations and segments head Mike Magpily discuss exclusive offers by Globe during the press conference held at The Globe Tower Cebu in Cebu Business Park. (Photo by Mary Jane Catriz)