News
Air Asia Flight Advisory (As of Dec. 5, 2014)
Due to the Tropical Storm Ruby (Hagupit), the following service recovery option is available for all passengers with flights going to/from Manila, Cebu, Puerto Princesa, Tagbilaran & Kalibo from today till 8 December 2014:
1. Move to the next available flights to the same route without any charges for travel until 17 December 2014 or from 5 – 30 January 2015
As of the moment, all AirAsia Philippines flights (PQ & Z2) are operating as scheduled.
We will provide updates as soon as they are available. Please stay tuned. Guests will also receive SMS and E-mail notifications based on the contact information on their booking.
For more information and assistance, guests may call our hotline:
742 – 2742, Mondays – Sundays; 7:00 AM – 10:00 PM, or reach us through our Live Chat at www.airasia.com/ph/en/live-chat.page or E-Form at www.airasia.com/ph/en/e-form.page
Thank you and we are hoping for everyone’s safety.