News
AirAsia Flight Advisory on Papal Visit
In line with the Papal Visit, roads leading to the airport will be temporarily closed and will therefore affect airline operations from 15 – 19 January 2015. Selected AirAsia flights will be cancelled.
Affected passengers will be able to choose from these options:
1. Move to the next available flights of the same route within 30 days from original departure
2. Credit shell valid for 90 days
3. Refund
AirAsia will provide updates as soon as they are available. Guests will also receive SMS and E-mail notifications based on the contact information on their booking. For more information and assistance, guests may call the hotline: (+632) 742 – 2742 from Mondays – Sundays at 7:00 AM – 10:00 PM or submit an E-Form at www.airasia.com/ph/en/e-form.page.